CASH MANAGEMENT SERVICES

With an unrivaled geographical footprint across the country as well as firsthand knowledge and experience in cash management & solutions, SERVIQ Solutions Limited is the most preferred cash related service provider across Bangladesh. Our services include:

Cash in Transit

SERVIQ Solutions Limited provides secured transportation of cash and valuables using their secured fleet accompanied by trained personnel and armed guards (if requested by the clients). We aim to play a key role in the management of the cash cycle on behalf of commercial banks, retailers and other customers allowing them to focus on their core business. Key features of our cash vans are:

* International standard threat level IIIA and level IV cash vans
* Trained armed and unarmed crews
* Protective body panel & glasses
* Electronically-operated doors
* Immobilizer
* Crew & Cash Cabins to facilitate multiple pickup and drop offs
* Panic/distress alarm systems
* Radio communication system to maintain continuous contact
* GPS tracking

Electronic Machine (ATM & BPM) Management

SERVIQ Solutions Limited’s objective is to provide a complete outsourcing solution for distinct functions essential to the ATM & BPM cash operation management. Our 24-hours service model for ATM & BPM operations includes:

* CIT (secured transportation of cash)
* ATM fit currency processing
* Cash replenishment
* First line maintenance
* Deposit envelope processing
* Team of highly experienced coordinators, technicians and management staff
* Strong relationship with key suppliers and contractors
* Customized solutions for clients

Secured Vault & Storage Services

SERVIQ Solutions Limited offers secured vault and storage services for items of value and importance along with documents. All items are held in our international standard & purpose-built protected facility and are transported via SERVIQ Solutions Limited’s secured transit facilities.

Key features of the Vault are as follows:

         Strong twin door with dual control lock and key management
         Reinforced concrete vault with cross-hatched steel curtain protection
         24/7 hours armed security guard
         24/7 CCTV& recording facilities
         Electronic access control system
         Intruder & panic alarm system
         Fire extinguishing system

         Remote response alarm system Key features of the secured storage are as follows:
        * Pick up and drop off services
        * Storage facility for document/data
        * Fast document/information retrieval
        * 24/7 operations
        * Scan-on-demand & imaging (paper to CD-ROM or other digital filing methods)
        * Secured destruction of confidential material at the end of its useful life.
        * 24/7 CCTV& recording facilities
        * Electronic access control system
        * Intruder & panic alarm system
        * Fire extinguishing system
        * Remote response alarm system

National Control Centre (NCC)

To provide the best customer service to our valued clients, we have a National Control Centre with the following features:

* 24/7 customer support
* Radio communication
* Landline & mobile connectivity
* GPS vehicle tracking system
* CCTV & alarm system

Cash Processing Centre

An integral part of SERVIQ Solutions Limited Cash Services, Cash Processing Centers carry out processing work for its clients and retail customers. Equipped with training and experienced staff, latest equipment, electronic security and CCTV recording facilities, G4S Bangladesh Cash Processing Center (CPC) presently offers the following services:

* Counting, sorting & segregation of currency notes
* Cassette loading of ATMs
* Salary/Payment processing & maintenance of salary envelopes
* Deposit processing
* Bundling & packaging of currency notes
* Related documentation & reports

Tellers / MIS Executives

SERVIQ Solutions Limited provides Tellers/MIS/Executives with a good background, adequate experience and educational qualifications to serve our clients in their designated premises to perform the following duties:

* Collect cash, instruments and other documents, as prescribed by the second party, from the bank’s designated premises
* Deposit the cash/instruments to bank's designated branches/correspondent bank branches
* Process transactions and generate collection reports using the bank's certified system
* Provide MIS as per banks’ prescribed format.